4/24/2023 0 Comments Pritunl l2tp![]() Basically it is an IPv4 vs v6 issue and my IT says they are not going to re-provision the network to work with TMobile's IPv6 network. I have the VPN issues with MS Client VPN and running out of option other than cancelling it. The company who wrote the VPN server software should have also provided diagnostic software and procedures that can tell exactly why it’s not working. ![]() In the end, the best solution may be to revert to cable or DSL. Everything is working fine” There are no online manuals available that would help us figure out what’s going on. As usual with T-Mobile, the official company line is “No worries, man. Right now, the regular participants in the forum are just learning about Home Internet issues. The IT guy needs to provide a description of the problem (e.g. ![]() As it is, we don’t even know which of a half-dozen popular VPN protocols is being employed. You’d need to be very familiar with VPN server software your company is using to be able to decode the meaning of that number. Error numbers are assigned by the programmer who wrote the application. I’m not sure if “809 error” will help with diagnosing the issue. IT asked me to relay this to TMobile when they respond. Turns out the event log says I am getting an 809 error. My VPN does not like this gateway for some reason. But when I try to access a certain part of the network it won't connect. I can surf the web from the company laptop. My tvs, tablets, laptops, nintendo gaming, vivint(connect with lan cable to one of two ports on gateway) are streaming working fine. I get about 130 Mbps down and about 35 Mbos up. What?! The level 2 person said that was not right. The tech I spoke with before her said WAN is blocked by default. What?! In fact when I gave her the port #s to look into she basically said no, thats not how it is designed. Tech I spoke with basically said they don't do ports. My IT guy worked with me and says it must be how the ports are provisioned. I have the brand new grey t-mobile gateway and cannot get in. I use a company provided laptop with an always on VPN client to access my job's servers.
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